About this Course
This course includes the Victorian Responsible service of alcohol certificate in addition to the SITHFAB002- Provide responsible service of alcohol Statement of Attainment.
You will need the Nationally Accredited certification if you wish to work interstate, on airlines, with national retailers, or as a pre-requisite for further qualifications.
All students attending this course will be required to provide the Australian UNIQUE STUDENT IDENTIFIER (USI) before the Statement of Attainment can be issued. Please click the link below to create or find your USI, and bring to your class.
COURSE CERTIFICATIONS WILL NOT BE ISSUED UNTIL THE USI HAS BEEN PROVIDED AND VERIFIED.
This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.
Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol
SITHFAB002 Provide Responsible Service of Alcohol will cover the performance outcomes, skills and knowledge required to provide responsible service of alcohol including:
- Sell or serve alcohol responsibly.
- Assist customers to drink within appropriate limits.
- Asses alcohol affected customers and identify those to whom sale or service must be refused.
- Refuse to provide alcohol.
Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
Please check with our administration team for further information.