If you are seeking employment within the gaming industry, the completion of the RSG certificate is a legal requirement.  In compliance with all relevant Victorian gaming legislation, you will learn about all the rights and responsibilities which are attached to a Gaming Industry Employees License.

Courses in Melbourne are conducted by professional trainers, that have a minimum of 10 years management industry experience in hospitality and gaming, who will lead you through this fun and fascinating course.

When do I have to do this course?

All new gaming industry employees who are working in the gaming machine area of an approved venue are required to undertake an approved course within six months of commencing employment. They are also required to undertake an approved refresher course within three years following completion of an approved course.

Somers Elite Training now offer RSG refresher courses online for $25!
Click here for more information.

Gaming Industry Employees Licence

Step By Step Instructions 

Apply for your Credit Check by going to www.vedaadvantage.com, completing the application form online and paying the fee. 

Go to www.vcglr.vic.gov.au and complete the Gaming Industry Employee Licence application form and print it out. NOTE: Your preferred name must appear on your police check and credit check!!! 

Go to www.police.vic.gov.au and complete the Police Check Application Form making sure you apply for the Name Check AND Fingerprint Check and print it out. 

Photocopy 100 points of ID (Instructions on the Police website), take the photocopies AND the originals to get your fingerprints and palm prints taken. 

 Melbourne Metropolitan applicants must go to the VCGLR in North Richmond for this procedure whilst Regional Victorian applicants need only go to your local Police station. 

You will be given your fingerprints back, then you must send those, photocopies of your IDs, the Police Check Application Form and a cheque or money order for the prescribed fee to the post office box in Melbourne for the Vic Police. 

Whilst you are waiting for your checks to come back, get your passport photo’s done. NOTE: You ARE allowed to smile in a gaming licence passport photo!!! Make it a good one. It’s gunna be hangin around your neck for 10 years!!! LOL 

When you get your Police Check back and your Credit Check back, put those into an envelope with your gaming licence application form, 2 passport photo’s and a cheque, money order or credit card details for the prescribed fee and send it all to the VCGR at the PO Box address on the application form. 

As long as the checks are ok and all the paperwork is filled out correctly, you should receive your Gaming Licence in approximately 2 weeks. 

NOTE: If you have a dodgy credit record or a police record, don’t panic… I know of someone who is twice bankrupt and has a gaming licence, and I also know of someone who had a police check the size of a phone book and he also obtained a gaming licence. The VCGR take every case on its merits. If you have doubts, ring the VCGLR and discuss your situation. 

If you have any queries about this process, don’t hesitate to ring the VCGLR. They have a whole Licensing section set up to help you.  

For any information regarding your Gaming Industry Employees Licence or the Gambling Regulation Act 2003, log onto the Victorian Commission For Gambling Regulation website at www.vcglr.vic.gov.au.

RSG (Provide Responsible Gambling Services - SITHGAM006A) is a Nationally Recognised unit of competency (except in NSW, QLD, TAS) which is conducted by Somers Elite Training online and at various metropolitan locations throughout Melbourne. To enrol in our next course at a location close to you, phone us on FreeCall 1800 228 423.

Group Bookings

If you require group bookings, please call Julie on 1800 228 423 for pricing and further information.

Program elements include:

• Formal procedures involved in the service of gaming
• Providing a responsible gambling service
• Your rights and obligations under legislation.
• Learning about problem gamblers
• Social impacts of gambling
• Counselling techniques
• Procedures concerning barring customers.
• Learn how to obtain your Gaming Industry Employees License.